Last updated: 20-05-2026
Effective date: 20-05-2026
Klusaro is designed with security, privacy, and reliability in mind.
We understand that businesses using Klusaro may store important operational information, including customer details, bookings, quotes, invoices, schedules, documents, and internal business data.
Protecting that information is an important part of operating the Service.
1. Account Security
Klusaro uses authentication and account protection mechanisms designed to help prevent unauthorized access.
Security measures may include:
- Encrypted passwords
- Secure login systems
- Session protections
- Access restrictions
- Role and permission controls
- Authentication verification systems
Users are responsible for maintaining the confidentiality of their login credentials.
We strongly recommend:
- Removing inactive team members
- Using strong passwords
- Avoiding password reuse
- Limiting account sharing
2. Workspace & Permission Controls
Klusaro uses workspace-based access controls.
Businesses can manage:
- Team members
- User roles
- Workspace permissions
- Access restrictions
- Operational visibility
Permissions may be configured to limit access to specific parts of the platform.
This helps businesses organize internal access more securely.
3. Infrastructure & Hosting
Klusaro uses modern hosting and infrastructure providers designed to support secure and reliable platform operations.
Infrastructure protections may include:
- Network-level protections
- Firewalls
- Traffic monitoring
- Abuse prevention systems
- Backup systems
- Redundancy and recovery procedures
4. Data Storage & Protection
We implement technical and organizational measures designed to help protect stored data against unauthorized access, misuse, disclosure, or loss.
Examples may include:
- Secure database systems
- Access limitations
- Internal permission controls
- Monitoring and logging
- Backup procedures
- Infrastructure security measures
However, no internet-based service can ever guarantee complete security.
5. Uploaded Files & Documents
Klusaro may allow businesses and customers to upload:
- Documents
- Images
- Attachments
- Quotes and invoices
- Job-related files
Users are responsible for ensuring uploaded content:
- does not violate laws,
- does not contain malware,
- and does not infringe third-party rights.
We may restrict or remove content that creates security or legal risks.
6. Monitoring & Abuse Prevention
Klusaro may monitor platform usage to:
- detect suspicious activity,
- prevent abuse,
- maintain platform stability,
- investigate security incidents,
- and protect users and infrastructure.
This may include:
- activity logging,
- automated monitoring systems,
- rate limiting,
- and anti-abuse protections.
7. Third-Party Providers
Klusaro may rely on third-party providers for:
- hosting,
- email delivery,
- payment processing,
- infrastructure,
- analytics,
- and security services.
While we carefully select providers, we cannot guarantee the security practices of third-party services.
Users should also review the policies of integrated third-party providers where applicable.
8. Security Best Practices for Customers
We recommend businesses using Klusaro:
- use strong passwords,
- regularly review workspace access,
- remove inactive users,
- avoid sharing accounts,
- protect customer information responsibly,
- and maintain secure internal operational practices.
Businesses remain responsible for how they manage and process customer data within their workspaces.
9. Reporting Security Issues
If you discover a potential security issue or vulnerability, please contact us immediately.
We appreciate responsible disclosure and will investigate reported security concerns as quickly as possible.
Contact:
10. Security Updates
Security practices and infrastructure may evolve over time as the platform grows and improves.
We may update this page periodically to reflect important security-related changes.
11. Contact Information
SIA “A.U. Holding” Brivibas street 312-11 Riga, LV-1006 Latvia
Email: info@klusaro.com