APPLIANCE REPAIR SOFTWARE
Run your appliance repair business without losing jobs between fault reports, appliance details and the schedule.
Klusaro brings appliance repair customers, service addresses, jobs, technicians, tasks, quotes, invoices, forms and follow-up into one connected workspace—built for solo repairers and small appliance service teams.
- Keep every customer, service address and repair job together
- Schedule visits and assign the right technician
- Store fault notes, model details, photos, documents and tasks
- Turn appliance repair requests into jobs, quotes and invoices
- Use one system from first fault report to completed repair
Os planos começam em €19/mês. É necessário cartão de pagamento para o período de teste de 14 dias.
AN APPLIANCE REPAIR WORKFLOW, NOT JUST A CONTACT LIST
From reported fault to completed appliance repair.
01. Capture the repair request
Receber um lead ou pedido de reserva e criar ou associar o registo do cliente e do endereço de serviço.
02. Criar e agendar a tarefa
Add the address, preferred time, appliance type, reported fault and the technician responsible.
03. Diagnose and complete the work
Keep tasks, appliance notes, model or serial details, photos and relevant documents attached to the job.
04. Orçamento, fatura e acompanhamento.
Create the quote or invoice you need and keep the next repair action visible.
BUILT FOR SMALL APPLIANCE REPAIR COMPANIES
The operational centre behind every diagnostic visit, repair and return call.
Appliance repair work happens at customer locations and often involves fault descriptions, model details, diagnosis, parts notes and more than one visit. Klusaro connects the customer, service address, job, assigned technician and commercial follow-up instead of leaving each part in a different tool.
MELHOR PARA
Solo appliance repairers
Keep customers, callouts, appliance notes, quotes and invoices organised without building a complex office system.
MELHOR PARA
Small appliance repair teams
Coordinate technicians, assignments and tasks while keeping the owner or office user in control.
MELHOR PARA
Domestic appliance repairs
Manage household customers, service addresses, appliance details, reported faults and follow-up in connected records.
MELHOR PARA
Commercial appliance service
Keep business contacts, multiple service locations, appliance notes, documents and assigned work connected.
THE COMMON APPLIANCE-REPAIR PROBLEM
The diagnosis is technical. The coordination should be straightforward.
An appliance repair company can lose time and margin even when the technical work is excellent. Problems appear when the model number is missing, the fault description is unclear, a return visit is forgotten or completed work waits too long to be invoiced.
- Os dados do cliente e do endereço de atendimento ficam armazenados em mensagens, contatos e folhas de cálculo.
- The latest fault description, model number or site note is hard to find before arrival
- The owner must remember which technician is handling each callout
- A repair request is discussed but never becomes a scheduled job
- Quotes, appliance photos, technical notes, documents and invoices are stored separately
- Parts follow-up and return visits depend on one person’s memory
PAPEL DE KLUSARO
Give every appliance repair job one operational home.
Klusaro centres the workflow around the customer, service address and job record. The office can see what needs to happen, while the assigned technician receives the relevant address, reported fault, appliance notes, photos and tasks without searching through unrelated messages.
Menos cópias: customer, address and job information stays connected.
Menos detalhes perdidos: fault notes, model information, photos and documents remain with the work.
Propriedade mais clara: repair visits can be scheduled and assigned.
Melhor acompanhamento: Orçamentos, faturas, notificações e próximas ações partilham o mesmo fluxo de trabalho.
EXAMPLE APPLIANCE REPAIR WORKFLOW
One connected path from fault report to completed repair and revenue record.
The exact process can vary between diagnosis, same-visit repairs, parts-dependent return visits and commercial callouts, but the operational records remain connected.
01
Conquiste o cliente
A lead or booking form collects the request, contact details, service address, appliance type, reported symptoms and initial model information.
02
Crie o trabalho
The request becomes a job with the service location, timing, fault description and relevant customer record.
03
Agendar e atribuir
The owner or dispatcher schedules the visit and assigns the technician.
04
Prepare o trabalho
Tasks, appliance notes, photos and documents keep access information, model details, reported symptoms and job requirements together.
05
Conclua e atualize
The technician updates the job through the operational workflow instead of letting diagnosis, parts notes or progress disappear into chat history.
06
Orçamento, fatura e acompanhamento.
Quotes, invoices and notifications support the next action after diagnosis, repair or a required return visit.
MÓDULOS KLUSARO MAIS RELEVANTES
Use the modules that support an appliance repair workflow.
O Klusaro inclui todos os módulos em todos os planos. Os limites do plano determinam a capacidade; o software não é dividido em complementos de recursos separados.
Customers and repair jobs
CRM, Jobs & Scheduling, Workers & Teams and Tasks connect the customer, service address, assigned technician and operational work.
Repair requests and bookings
Lead Forms and Booking Forms collect domestic, commercial, diagnostic and repair requests into the workspace.
Documentos comerciais
Quotes & Estimates and Invoices & Payments support the path from reported fault to a revenue record.
Execução e acompanhamento
Documents, Automations and Notifications keep appliance photos, technical files and repeatable next actions connected to the work.
APPLIANCE REPAIR USE CASES
Different appliances and faults. The same connected records.
These examples describe how Klusaro organises the work. They do not imply specialist features such as parts inventory, manufacturer diagnostics, warranty-claim processing, serial-number lookup, route optimisation or automatic recurring-job generation.
CASO DE USO
Diagnostic and repair callouts
Capture the reported fault, create the customer and service address, schedule the visit, assign the technician and keep the resulting quote or invoice with the job.
CASO DE USO
Washing machine and dryer repairs
Keep the customer, appliance type, model details, reported symptoms, access notes and technician assignment connected.
CASO DE USO
Kitchen appliance repairs
Organise dishwasher, oven, cooker, fridge and freezer callouts with the correct address, fault notes, photos, tasks and documents.
CASO DE USO
Commercial and multi-site appliance service
Keep business contacts, multiple service locations, appliance notes, site instructions and responsible technicians connected.
CASO DE USO
Parts-dependent return visits
Record diagnosis and parts notes with the job, then create or schedule the required return visit. Klusaro does not manage stock or order parts automatically.
CASO DE USO
Coordenação de pequenas equipas
Give the owner or dispatcher a clear schedule while technicians focus on assigned repairs, appliance information and relevant tasks.
QUEM USA KLUSARO
The owner sees the operation. Each technician sees the relevant repair.
Klusaro supports different roles around the same customer, service-address and job records, helping an appliance repair company move beyond one shared phone and one overloaded owner.
Proprietário ou administrador
Configura o espaço de trabalho e visualiza o panorama comercial e operacional.
utilizador do Office
Works with customers, repair jobs, documents, quotes, invoices and forms.
gestor ou despachante
Coordinates scheduling, assignments, technicians and tasks.
Appliance repair technician
Works with assigned jobs, tasks, statuses and relevant customer, appliance or job information.
AJUSTE HONESTO DO PRODUTO
O que o Klusaro ajuda a fazer e o que ele não substitui.
A useful industry page should make the boundary clear. Klusaro is an operational workspace for small service companies, not every specialist system an appliance repair business may use.
KLUSARO AJUDA A ORGANIZAR
- Clientes, contatos e endereços de atendimento
- Appliance repair jobs, schedules and technician assignments
- Fault notes, model details, photos, tasks and documents
- Domestic, commercial, diagnostic and repair requests
- Orçamentos, estimativas e faturas
- Notificações, automações e acompanhamento
A KLUSARO NÃO AFIRMA SUBSTITUIR
- Folha de pagamento e cálculo de salários
- Software completo de contabilidade ou impostos
- Otimização de rotas e acompanhamento de frota
- Manufacturer diagnostic databases, service portals or serial-number lookup
- Parts ordering, stock control and warehouse inventory management
- Warranty-claim processing, certification or specialist compliance platforms
Utilize essas ferramentas em conjunto com o Klusaro quando a empresa precisar delas.
PREÇOS KLUSARO
Start with the capacity your appliance repair business needs.
Todos os planos incluem todos os módulos Klusaro. Escolha de acordo com o número de utilizadores, colaboradores e a capacidade operacional necessária.
SOLO
19 euros por mês
- 1 utilizador
- 1 trabalhador
- Todos os módulos Klusaro
- For a solo appliance repairer
TEAM
€ 59/mês
- Até 5 utilizadores
- Até 10 trabalhadores
- Todos os módulos Klusaro
- For a small appliance repair team
BUSINESS
179 euros/mês
- Limites de utilizador mais altos
- Limites de trabalhadores mais elevados
- Todos os módulos Klusaro
- Para uma empresa de serviços em crescimento
APPLIANCE REPAIR SOFTWARE FAQ
Questions appliance repair companies ask before switching systems.
Is Klusaro only for large appliance repair companies?
No. The Solo plan is designed for one user and one worker, while Team and Business increase capacity for companies with more office users and technicians.
Can I store appliance model and serial details?
Yes. Model, serial and fault information can be kept with the relevant job using notes, tasks, photos and documents. Klusaro should not be presented as a specialist appliance asset database or manufacturer lookup system.
Can technicians see their assigned repair jobs?
Klusaro is designed so technicians can work with assigned jobs, tasks, statuses and relevant customer, appliance or job information, while owners and office users keep the wider operational overview.
Can customers submit appliance repair requests online?
Yes. Klusaro includes lead forms and booking forms for collecting domestic, commercial, diagnostic and repair requests into the workspace.
A Klusaro emite orçamentos e faturas?
O Klusaro inclui os módulos de Orçamentos e Estimativas e de Faturas e Pagamentos em todos os planos.
Can Klusaro organise a diagnosis and a later return visit?
Yes. The diagnosis, tasks, notes and documents can remain with the job, and the required follow-up visit can be created or scheduled. Klusaro does not order or reserve parts automatically.
Does Klusaro replace parts inventory, manufacturer portals, accounting or payroll software?
No. Klusaro supports operational and invoicing workflows, but it should not be presented as parts inventory, manufacturer diagnostics, warranty processing, accounting, tax or payroll software.
Existe um período experimental gratuito?
Sim. A Klusaro oferece um período de teste de 14 dias e atualmente exige um cartão de pagamento para iniciá-lo.
APPLIANCE REPAIR OPERATIONS START WITH ONE CONNECTED WORKSPACE
Put the next reported fault, repair visit and follow-up in the same system.
Start with a 14-day trial and choose the plan that matches the current size of your appliance repair business.