APPLIANCE REPAIR SOFTWARE

Run your appliance repair business without losing jobs between fault reports, appliance details and the schedule.

Klusaro brings appliance repair customers, service addresses, jobs, technicians, tasks, quotes, invoices, forms and follow-up into one connected workspace—built for solo repairers and small appliance service teams.

  • Keep every customer, service address and repair job together
  • Schedule visits and assign the right technician
  • Store fault notes, model details, photos, documents and tasks
  • Turn appliance repair requests into jobs, quotes and invoices
  • Use one system from first fault report to completed repair

Paketid alates 19 eurost kuus. 14-päevase prooviperioodi jaoks on vaja maksekaarti.

AN APPLIANCE REPAIR WORKFLOW, NOT JUST A CONTACT LIST

From reported fault to completed appliance repair.

01. Capture the repair request

Võta vastu müügivihje või broneerimispäring ning loo või sobita kliendi ja teenuse aadressi kirje.

02. Töö loomine ja ajastamine

Add the address, preferred time, appliance type, reported fault and the technician responsible.

03. Diagnose and complete the work

Keep tasks, appliance notes, model or serial details, photos and relevant documents attached to the job.

04. Pakkumine, arve ja järeltegevus

Create the quote or invoice you need and keep the next repair action visible.

BUILT FOR SMALL APPLIANCE REPAIR COMPANIES

The operational centre behind every diagnostic visit, repair and return call.

Appliance repair work happens at customer locations and often involves fault descriptions, model details, diagnosis, parts notes and more than one visit. Klusaro connects the customer, service address, job, assigned technician and commercial follow-up instead of leaving each part in a different tool.

PARIM

Solo appliance repairers

Keep customers, callouts, appliance notes, quotes and invoices organised without building a complex office system.

PARIM

Small appliance repair teams

Koordineerige tehnikuid, tööde määramist ja ülesandeid, hoides samal ajal omaniku või kontorikasutaja kontrolli all.

PARIM

Domestic appliance repairs

Manage household customers, service addresses, appliance details, reported faults and follow-up in connected records.

PARIM

Commercial appliance service

Keep business contacts, multiple service locations, appliance notes, documents and assigned work connected.

THE COMMON APPLIANCE-REPAIR PROBLEM

The diagnosis is technical. The coordination should be straightforward.

An appliance repair company can lose time and margin even when the technical work is excellent. Problems appear when the model number is missing, the fault description is unclear, a return visit is forgotten or completed work waits too long to be invoiced.

  • Kliendi ja teenuse aadressi andmed on otse sõnumites, kontaktides ja arvutustabelites
  • The latest fault description, model number or site note is hard to find before arrival
  • Omanik peab meeles pidama, milline tehnik iga väljakutsega tegeleb.
  • A repair request is discussed but never becomes a scheduled job
  • Quotes, appliance photos, technical notes, documents and invoices are stored separately
  • Parts follow-up and return visits depend on one person’s memory

KLUSARO ROLL

Give every appliance repair job one operational home.

Klusaro centres the workflow around the customer, service address and job record. The office can see what needs to happen, while the assigned technician receives the relevant address, reported fault, appliance notes, photos and tasks without searching through unrelated messages.

Vähem kopeerimist: customer, address and job information stays connected.

Vähem puuduvaid detaile: fault notes, model information, photos and documents remain with the work.

Selgem omandiõigus: repair visits can be scheduled and assigned.

Parem järelkontroll: hinnapakkumistel, arvetel, teavitustel ja järgmistel toimingutel on sama töövoog.

EXAMPLE APPLIANCE REPAIR WORKFLOW

One connected path from fault report to completed repair and revenue record.

The exact process can vary between diagnosis, same-visit repairs, parts-dependent return visits and commercial callouts, but the operational records remain connected.

01

Jäädvusta klient

A lead or booking form collects the request, contact details, service address, appliance type, reported symptoms and initial model information.

02

Loo töö

The request becomes a job with the service location, timing, fault description and relevant customer record.

03

Planeeri ja määra

The owner or dispatcher schedules the visit and assigns the technician.

04

Valmista töö ette

Tasks, appliance notes, photos and documents keep access information, model details, reported symptoms and job requirements together.

05

Täitke ja värskendage

The technician updates the job through the operational workflow instead of letting diagnosis, parts notes or progress disappear into chat history.

06

Pakkumine, arve ja järeltegevus

Quotes, invoices and notifications support the next action after diagnosis, repair or a required return visit.

KÕIGE OLULISEMAD KLUSARO MOODULID

Use the modules that support an appliance repair workflow.

Klusaro sisaldab kõiki mooduleid igas paketis. Paketi piirangud määravad mahutavuse; tarkvara ei ole jagatud eraldi funktsioonideks.

Customers and repair jobs

CRM, Jobs & Scheduling, Workers & Teams and Tasks connect the customer, service address, assigned technician and operational work.

Repair requests and bookings

Lead Forms and Booking Forms collect domestic, commercial, diagnostic and repair requests into the workspace.

Äridokumendid

Quotes & Estimates and Invoices & Payments support the path from reported fault to a revenue record.

Täitmine ja järelkontroll

Documents, Automations and Notifications keep appliance photos, technical files and repeatable next actions connected to the work.

APPLIANCE REPAIR USE CASES

Different appliances and faults. The same connected records.

These examples describe how Klusaro organises the work. They do not imply specialist features such as parts inventory, manufacturer diagnostics, warranty-claim processing, serial-number lookup, route optimisation or automatic recurring-job generation.

KASUTUSJUHTUM

Diagnostika- ja remondiväljakutsed

Capture the reported fault, create the customer and service address, schedule the visit, assign the technician and keep the resulting quote or invoice with the job.

KASUTUSJUHTUM

Washing machine and dryer repairs

Keep the customer, appliance type, model details, reported symptoms, access notes and technician assignment connected.

KASUTUSJUHTUM

Kitchen appliance repairs

Organise dishwasher, oven, cooker, fridge and freezer callouts with the correct address, fault notes, photos, tasks and documents.

KASUTUSJUHTUM

Commercial and multi-site appliance service

Keep business contacts, multiple service locations, appliance notes, site instructions and responsible technicians connected.

KASUTUSJUHTUM

Parts-dependent return visits

Record diagnosis and parts notes with the job, then create or schedule the required return visit. Klusaro does not manage stock or order parts automatically.

KASUTUSJUHTUM

Väikese meeskonna koordineerimine

Give the owner or dispatcher a clear schedule while technicians focus on assigned repairs, appliance information and relevant tasks.

KES KASUTAB KLUSARO'T?

The owner sees the operation. Each technician sees the relevant repair.

Klusaro supports different roles around the same customer, service-address and job records, helping an appliance repair company move beyond one shared phone and one overloaded owner.

Omanik või administraator

Konfigureerib tööruumi ja näeb ärilist ja operatiivset ülevaadet.

Kontorikasutaja

Works with customers, repair jobs, documents, quotes, invoices and forms.

Juhataja või dispetšer

Koordineerib ajakava, ülesandeid, tehnikuid ja ülesandeid.

Appliance repair technician

Works with assigned jobs, tasks, statuses and relevant customer, appliance or job information.

AUS TOOTE SOBIVUS

Mille puhul Klusaro aitab ja mida see ei asenda.

A useful industry page should make the boundary clear. Klusaro is an operational workspace for small service companies, not every specialist system an appliance repair business may use.

KLUSARO AITAB ORGANISEERIDA

  • Kliendid, kontaktid ja teenindusaadressid
  • Appliance repair jobs, schedules and technician assignments
  • Fault notes, model details, photos, tasks and documents
  • Domestic, commercial, diagnostic and repair requests
  • Hinnapakkumised, kalkulatsioonid ja arved
  • Teavitused, automatiseeringud ja järeltegevus

KLUSARO EI VÄIDA ASENDAMIST

  • Palgaarvestus ja töötasu arvutamine
  • Täielik raamatupidamis- või maksutarkvara
  • Marsruudi optimeerimine ja autopargi jälgimine
  • Manufacturer diagnostic databases, service portals or serial-number lookup
  • Parts ordering, stock control and warehouse inventory management
  • Warranty-claim processing, certification or specialist compliance platforms

Kasutage neid tööriistu koos Klusaroga, kui ettevõte neid vajab.

KLUSARO HINNAD

Start with the capacity your appliance repair business needs.

Iga pakett sisaldab kõiki Klusaro mooduleid. Valige vastavalt kasutajate ja töötajate arvule ning vajalikule tegevusvõimsusele.

SOLO

19 €/kuus

  • 1 kasutaja
  • 1 töötaja
  • Kõik Klusaro moodulid
  • For a solo appliance repairer

TEAM

59 €/kuus

  • Kuni 5 kasutajat
  • Kuni 10 töötajat
  • Kõik Klusaro moodulid
  • For a small appliance repair team

BUSINESS

179 €/kuus

  • Kõrgemad kasutajapiirangud
  • Kõrgemad töötajate piirangud
  • Kõik Klusaro moodulid
  • Kasvavale teenindusettevõttele

APPLIANCE REPAIR SOFTWARE FAQ

Questions appliance repair companies ask before switching systems.

Is Klusaro only for large appliance repair companies?

Ei. Solo pakett on mõeldud ühele kasutajale ja ühele töötajale, samas kui Team ja Business suurendavad mahtu ettevõtetele, kus on rohkem kontorikasutajaid ja tehnikuid.

Can I store appliance model and serial details?

Yes. Model, serial and fault information can be kept with the relevant job using notes, tasks, photos and documents. Klusaro should not be presented as a specialist appliance asset database or manufacturer lookup system.

Can technicians see their assigned repair jobs?

Klusaro is designed so technicians can work with assigned jobs, tasks, statuses and relevant customer, appliance or job information, while owners and office users keep the wider operational overview.

Can customers submit appliance repair requests online?

Yes. Klusaro includes lead forms and booking forms for collecting domestic, commercial, diagnostic and repair requests into the workspace.

Kas Klusaro koostab hinnapakkumisi ja arveid?

Klusaro iga paketi osana on hinnapakkumiste ja kalkulatsioonide ning arvete ja maksete moodulid.

Can Klusaro organise a diagnosis and a later return visit?

Yes. The diagnosis, tasks, notes and documents can remain with the job, and the required follow-up visit can be created or scheduled. Klusaro does not order or reserve parts automatically.

Does Klusaro replace parts inventory, manufacturer portals, accounting or payroll software?

No. Klusaro supports operational and invoicing workflows, but it should not be presented as parts inventory, manufacturer diagnostics, warranty processing, accounting, tax or payroll software.

Kas pakutakse tasuta prooviperioodi?

Jah. Klusaro pakub 14-päevast prooviperioodi ja selle alustamiseks on praegu vaja maksekaarti.

APPLIANCE REPAIR OPERATIONS START WITH ONE CONNECTED WORKSPACE

Put the next reported fault, repair visit and follow-up in the same system.

Start with a 14-day trial and choose the plan that matches the current size of your appliance repair business.