{"id":1584,"date":"2026-05-21T13:30:05","date_gmt":"2026-05-21T10:30:05","guid":{"rendered":"https:\/\/klusaro.com\/?page_id=1584"},"modified":"2026-08-11T09:47:53","modified_gmt":"2026-08-11T06:47:53","slug":"centre-aide","status":"publish","type":"page","link":"https:\/\/klusaro.com\/fr\/centre-aide\/","title":{"rendered":"Centre d\u2019aide Klusaro"},"content":{"rendered":"<div class=\"wp-block-group klusaro-help klusaro-help-home\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-cover help-hero\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-background-color has-background-dim-70 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><h1 class=\"wp-block-heading\">Comment pouvons-nous vous aider ?<\/h1><p class=\"wp-block-paragraph\">Guides pratiques pour configurer Klusaro et accomplir les processus quotidiens d\u2019une entreprise de services.<\/p>\n<form class=\"khc-help-search-form\" action=\"https:\/\/klusaro.com\/fr\/centre-aide\/recherche\/\" method=\"get\" role=\"search\" data-trp-original-action=\"https:\/\/klusaro.com\/help-center\/search\/\"><label class=\"screen-reader-text\" for=\"khc-help-search-home\">Rechercher dans le Centre d\u2019aide Klusaro<\/label><input id=\"khc-help-search-home\" class=\"khc-help-search-input\" type=\"search\" name=\"q\" placeholder=\"Rechercher dans le Centre d\u2019aide\u2026\" autocomplete=\"off\" required><button class=\"khc-help-search-button\" type=\"submit\">Rechercher<\/button><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div><\/div><h2 class=\"wp-block-heading\">Parcourir l\u2019aide par cat\u00e9gorie<\/h2><ul class=\"khc-category-grid wp-block-list\"><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/premiers-pas\/\"><strong>Premiers pas<\/strong><\/a> \u2014 Configurez votre espace de travail, comprenez le tableau de bord et terminez vos premiers processus.<\/li><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/contacts\/\"><strong>Contacts<\/strong><\/a> \u2014 Cr\u00e9ez, trouvez, mettez \u00e0 jour et contactez les personnes et organisations avec lesquelles vous travaillez.<\/li><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/prospects\/\"><strong>Prospects<\/strong><\/a> \u2014 Suivez les opportunit\u00e9s et organisez-les avec des pipelines et des \u00e9tapes.<\/li><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/interventions\/\"><strong>Interventions &amp; planification<\/strong><\/a> \u2014 Cr\u00e9ez, planifiez, affectez et suivez les interventions depuis Interventions et Calendrier.<\/li><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/intervenants\/\"><strong>Intervenants<\/strong><\/a> \u2014 Ajoutez des intervenants et comprenez leurs types, disponibilit\u00e9, statut et limites.<\/li><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/taches\/\"><strong>Tasks<\/strong><\/a> \u2014 Cr\u00e9ez des t\u00e2ches op\u00e9rationnelles, affectez-les et maintenez leur \u00e9tat d\u2019ach\u00e8vement.<\/li><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/devis-aide\/\"><strong>Quotes<\/strong><\/a> \u2014 Cr\u00e9ez, envoyez et g\u00e9rez des devis pour les clients et les interventions.<\/li><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/factures-paiements\/\"><strong>Factures &amp; paiements<\/strong><\/a> \u2014 Cr\u00e9ez des factures, g\u00e9rez leur statut et enregistrez les paiements avec pr\u00e9cision.<\/li><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/formulaires\/\"><strong>Formulaires<\/strong><\/a> \u2014 Cr\u00e9ez et publiez des formulaires de r\u00e9servation et de prospects pour les demandes publiques.<\/li><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/documents\/\"><strong>Documents<\/strong><\/a> \u2014 T\u00e9l\u00e9versez, associez, ouvrez, mettez \u00e0 jour, archivez et supprimez des documents.<\/li><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/automatisations\/\"><strong>Automatisations<\/strong><\/a> \u2014 Cr\u00e9ez et g\u00e9rez des automatisations pour les t\u00e2ches de suivi r\u00e9p\u00e9titives.<\/li><li><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/espace-travail-compte\/\"><strong>Espace de travail &amp; compte<\/strong><\/a> \u2014 G\u00e9rez les param\u00e8tres, utilisateurs, notifications, \u00e9tiquettes, champs, forfaits et la facturation.<\/li><\/ul><div class=\"wp-block-group khc-callout khc-start-callout\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Premiers pas<\/h2><p class=\"wp-block-paragraph\"><a href=\"https:\/\/klusaro.com\/fr\/centre-aide\/commencer-ici\/\">Suivez le parcours recommand\u00e9 du premier processus.<\/a><\/p><p class=\"khc-callout-copy wp-block-paragraph\">Configurez votre espace de travail et terminez le processus principal client \u2192 intervention \u2192 devis\/facture.<\/p><\/div><\/div><div class=\"wp-block-group khc-callout khc-support-callout\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Besoin d\u2019aide suppl\u00e9mentaire ?<\/h2><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/klusaro.com\/fr\/contact\/\">Contacter l\u2019assistance Klusaro<\/a><\/div><\/div><p class=\"khc-callout-copy wp-block-paragraph\">Vous ne trouvez pas la r\u00e9ponse ? Contactez-nous et nous vous orienterons dans la bonne direction.<\/p><\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Parcourir l\u2019aide par cat\u00e9gorie Premiers pas \u2014 Configurez votre espace de travail, comprenez le tableau de bord et terminez vos premiers processus. Contacts \u2014 Cr\u00e9ez, trouvez, mettez \u00e0 jour et contactez les personnes et organisations avec lesquelles vous travaillez. Prospects \u2014 Suivez les opportunit\u00e9s et organisez-les avec des pipelines et des \u00e9tapes. Interventions &amp; planification \u2014 Cr\u00e9ez, planifiez, affectez et suivez les interventions depuis&#8230;<\/p>","protected":false},"author":1,"featured_media":1373,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"wf_page_folders":[12],"class_list":["post-1584","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v27.8) - 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